Admins

Access levels

Levels from A upwards decide who may read which files. Higher levels can read everything below them.

Updated 4 November 2026

Levels decide who can read which files. They exist so that, for example, a salary file is only used for answers to people allowed to see it.

How levels work

  • Levels go from A (lowest) to Z. You can refine a level with a second letter, such as AA or AC.
  • Someone can read a file if their level is the same as the file’s level or higher.
  • Levels are not just alphabetical. AC is above A but far below B.
  • If a file has no rule, it follows its computer’s own setting. By default everyone with access to the computer can read all of its files.
  • A person who cannot read a file never gets it in an answer.

Give someone a level

  1. Open Workspace, then People.
  2. Pick the person, and change their Clearance.

You can only give a level up to your own. If someone cannot see something they should, an admin of your workspace can change their level or add them to a team.

Give a file a level

Use an access rule. The level you set is the lowest level that can read the file.

A computer above your level

A computer that holds only files above your level shows as “Above your level, so you can’t use it”.